FAQs
Everything you need to know about working with Ablaze.Digital.
What’s your onboarding process?
Discovery workshop → technical audit → roadmap with milestones → implementation with weekly updates → performance reporting and optimization.
How long does a website launch take?
SMB sites: 4–8 weeks. Complex/enterprise builds: 10–16+ weeks. Timelines depend on content readiness, integrations, and approvals.
When will SEO changes show results?
Usually 8–12 weeks for early movement; 3–6 months for material gains. Competitive markets may require longer horizons and content velocity.
How do your pricing plans work?
We offer monthly plans (Spark, Ignite, Flare) and enterprise (Inferno). Each includes a defined scope and options for add-ons. See our plans pages for details.
What deliverables are included?
Deliverables are listed per plan and SOW, e.g., web updates, SEO items, campaigns, analytics dashboards, reports, and strategy sessions.
Do you support custom integrations?
Yes. We integrate CRMs, analytics, ad platforms, payment gateways, and more. Custom work is scoped in a Change Order or enterprise plan.
What’s included in support?
Ticketed support, security monitoring, updates, and SLA targets per plan. Enterprise receives priority channels and dedicated managers.
How do you measure success?
Shared KPIs defined in onboarding—traffic, conversions, CAC/LTV, revenue, rankings, and campaign ROI—tracked in dashboards and reviews.
Do I need to sign an agreement?
Yes, our Master Services Agreement plus an SOW governs scope, IP, confidentiality, and service levels.
How does billing work?
Monthly subscriptions bill in advance; one-time projects by milestone. We accept major cards via secure checkout and can invoice on request.
What’s your refund policy?
See our Exchanges & Refunds page for details on cancellations, proration, and dispute resolution.
Where can I learn more about data handling?
Our Data Policy and Privacy Policy outline governance, security, and compliance.